Refund Policy

Last updated September 29, 2026

Setup fee

The one-time setup fee pays for building, connecting and testing your AI receptionist, work that starts right after you order. The setup fee is non-refundable once paid, except where the law requires a refund.

Monthly plans

• Cancel anytime. There's no contract.
• When you cancel, your service keeps running until the end of the month you've already paid for, and you won't be charged again.
• We don't give refunds or credits for partial months, or for unused calls in your plan's allowance.

How to cancel

Use Billing and invoices in your dashboard, or email hello@jobdeskai.com from the email address on your account. We'll confirm by email.

Plan changes

Upgrades and downgrades take effect on your next billing date.

Billing mistakes

If you were charged twice or charged the wrong amount, email us within 60 days and we'll refund the incorrect charge.

Questions or problems

If something isn't working the way it should, email us first. We'd rather fix it than lose you.

Contact

JobDeskAI
Peoria, Arizona
Email: hello@jobdeskai.com